Receipt for your past purchase (you don't have to send it immediately, have it ready please for when asked by support).Previous device model if you changed devices recently.If nothing helped and you cannot activate and use your paid product, please submit a request with the following data, so that we may assist you more effectively: If there is a connection issue present in the app, please follow the instructions from the article Maps or Sygic Store doesn’t load. If it is not active, proceed wth the steps below. You can check your active licenses by going to Menu → Sygic Store → All your licenses (Android) or Restore/manage purchases (iOS) - if you have your premium lifetime and/or Premium+ subscription listed here, then it is activated. You can activate paid products for Sygic by following the steps in these two articles below: Activating Premium Lifetime, or a Premium+ subscription If it doesn’t help, proceed with the troubleshooting steps below. To update the app, please follow the steps from the How to update article. Unable to use your purchased features?īefore you proceed, please make sure that the Sygic app is up to date. In either case, you need to reactivate your license - in this article, we will explain how to troubleshoot activation issues. The Premium features may stop working if you change your device, or factory reset it.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |